Get in Touch
Contact EERC
We are dedicated to being accessible to all stakeholders — consumers, investors, operators, and members of the public.
Head Office
Address
No 2 Forest Close, Off Forest Crescent,
GRA, Enugu, Enugu State, Nigeria.
Phone
07072051569General Enquiries
info@eerc.en.gov.ngDepartment Contacts
Consumer Complaints (CCRD)
ccrd@eerc.en.gov.ngFor billing disputes, disconnection complaints, and consumer protection matters.
General Enquiries
info@eerc.en.gov.ngGeneral questions about EERC, licensing, and regulatory matters.
Office Hours
Monday – Friday8:00 AM – 5:00 PM
SaturdayClosed
Sunday & HolidaysClosed
Send a Message
We aim to respond to all enquiries within 2 business days.
Have a consumer complaint?
Contact EERC's Consumer Complaints Resolution Division directly.